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Shipping & Refund Policy

Last Updated: May 31, 2024


We will use reasonable efforts to deliver the items as quickly as possible within a reasonable time, but we are not responsible for any delays in delivery which are beyond our control. We do not make any promise or warranty as to the delivery date for the items. We may display on the Site the approximate time of delivery. sinsa Inc. does not accept any liability and Users hereby release us from any liability for any damage caused by the early or late delivery of the item, failure to deliver the item, or User’s reliance on the estimated date of delivery.
The risk of damage or loss of items shall be passed to the User upon our delivery or attempted delivery of the item in accordance with the User’s delivery instructions. If the item does not arrive or arrives damaged or defective, please contact us(cs-support@dopa-global.com) immediately but no later than within two months from the date of order if item does not arrive or within five (5) days of receipt if item arrived damaged or defective, together with photographic evidence of the damage. If, at our sole discretion, we determine that the damage occurred through no fault of the User we will at our sole discretion and item availability either send a new item or provide full refund of the cost paid to us for that item. Prior to issuing refund or sending supplementary item User must return the damaged item to us by. If damage to the item resulted from the User’s actions, we do not take any responsibility for the damage nor will we provide a refund.

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